How can we help?
These FAQs are tailored specifically to our existing customers.
Great Kids® is committed to supporting you! If you are a new customer to Great Kids® please visit our FAQs for new customer page.
If you have a question not answered here, please email firstname.lastname@example.org.
Questions on Training
Can a new Home Visitor bring existing curriculum for a certification seminar?
Our practice is to not allow participants to bring existing curriculum manuals to training due to the many challenges we have encountered in the past, including participants bringing the wrong manuals, dated manuals, or having incomplete sets, etc. When problems arise with manuals not mirroring the trainer’s and other participants’ materials, it is challenging for the Trainer to conduct specific activities, role plays, etc. We also find that those participants who have dated materials do not have a strong training experience as they are struggling to cross-reference items presented and do not have the concrete tools the Trainer introduced (because their manuals may be dated) when they return to their sites.
I was trained as a Home Visitor and now I have been promoted to Supervisor, what do I need to do?
Congratulations! Please email email@example.com for next steps.
I forgot my login to the Great Kids® Online Learning Academy; how can I retrieve that?
Please email firstname.lastname@example.org.
What are our options for advanced training or refreshers?
Currently, Great Kids™ is not offering seminar specific refreshers or advanced trainings. However, if you and your staff are currently certified in P36, you are eligible to be certified in our GGK® for Preschoolers Advanced seminar. For programs with staff certified prior to 2018, you should check out our Tier 2 Premium (T2P) which many have found to be a fantastic advanced opportunity.
Are there ongoing costs that I should plan for? i.e. replacement manuals, supplies, etc.?
While there are no recurring licensing fees, many programs do budget for replacement manuals due to normal wear and tear as well as replenishing supplies used for activities.
When should we begin Tier 2 after our GGK® P-36 training?
Per our User License Terms and Conditions, all supervisors and home visitors who have been awarded GGK® Tier 1 Certification are required to facilitate or participate in the GGK® Tier 2 or Tier 2 Premium (online) skill development program beginning within two months of signing the User License Terms and Conditions Agreement.
How do I register staff who were certified in GGK® P-36 prior to 2018 for Tier 2 Premium?
Complete this form to request registration information for Tier 2 Premium.
Does Great Kids™ offer anything for parenting groups?
Yes, visit our Growing Great Socializations (GGS) curriculum page for more information on this companion curriculum to GGK® specifically designed for groups.
We hired a new home visitor, how do I sign them up for Great Kids-Great Start?
Submit this form to enroll your new staff in Great Kids-Great Start.
We have new staff, how do we schedule their training?
Please email email@example.com to coordinate enrollment for your staff in to the next available training.
What supports are available post training?
Great Kids™ offers a number of additional resources to participants after they have completed certification training. Please visit our Pre and Post Certification products page for more details.
How do I order Parent Handbooks
How do I order replacement manuals for my staff?
Please email firstname.lastname@example.org with the manuals needed.
What are the most current editions of the manuals available?
Please email email@example.com with the specific curriculum series in question. We will provide you a list of the most current editions of all manuals in that curriculum. (i.e.: GGK® P-36 or GGK® for Preschoolers)
What languages are Great Kids® materials offered in?
All Great Kids® materials are available in English. Several are also available in Spanish. To find out more about which curricula are available in Spanish or if you have further questions, please email firstname.lastname@example.org.
Will Great Kids® be offering electronic/digital access to manuals?
At this time, Great Kids® offers manuals only in hard copy. We are continuing to explore other options for our curriculum manuals including making them available for e-readers and tablets. We are still some time away from that being a possibility, but we are committed to supporting our partners needs as we can.
What types of payment does Great Kids® accept?
Payment can be made via credit card using link provided within the invoice email, via check, or via ACH online bill payment.
We are GGK® P-36 certified, are there materials for supporting older children in the homes?
Yes, visit our Orders page for information about our Play With Me! 3 and Play With Me!4 Child Development Activity manuals.
Questions on Assessment
Does Great Kids® offer or recommend an assessment?
Great Kids® does not offer an accompanying assessment, nor do we recommend specific assessments as our partners utilize a wide range of assessment options and have found success integrating them with GGK®.
Does Great Kids® offer a Fidelity Assessment or Guide?
Yes! Our GGK® P-36 Next Generation curriculum updates include a Fidelity Guide with accompanying assessment. To learn more about these new product features, please visit our Next Generation page.
How can I be added to your email list?
Please email email@example.com.
Where can we access the videos that are recommended in the curriculum?
For a list of where to access videos suggested in the GGK® P36 Classic manuals, please email firstname.lastname@example.org. Do note, these videos are only suggestions, and not a necessary component of a successful home visit.